Privacy Policy

Effective Date: July 14, 2026
At Frosters, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when using our website.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you use our website, we may collect:

Full name
Billing address
Shipping address
Email address
Phone number (if provided)
Order details
Payment information processed through secure payment providers
Messages or inquiries you send to us
Technical information collected through cookies and similar technologies

How We Use Your Information

Your information may be used to:

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer inquiries
Provide customer support
Improve our website and services
Prevent fraudulent or unauthorized activity
Meet legal and regulatory obligations

We only use your information for purposes related to operating our business and providing our services.

Payment Information

Payments made on our website are processed through secure third-party payment providers.
Frosters does not store your complete credit or debit card information. Payment details are handled directly by the payment provider according to their own security and privacy practices.

Cookies

Our website uses cookies and similar technologies to improve website functionality and enhance your browsing experience.
Cookies may be used to:

Remember your preferences
Maintain your shopping cart
Improve website performance
Understand how visitors use our website
Support website security

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

How Your Information May Be Shared

Frosters does not sell, rent, or trade your personal information.
We may share your information only when it is necessary to operate our business or fulfill your order, including with:

Payment service providers to process your payment securely.
Shipping carriers to deliver your order.
Website hosting and technical service providers to support our website.
Legal or regulatory authorities when disclosure is required by applicable law.

We share only the information that is necessary for these services to be provided.

Data Security

We take reasonable administrative and technical measures to help protect the personal information collected through our website.
While we work to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Process orders
Provide customer support
Meet legal and accounting requirements
Resolve disputes
Enforce our policies

Information that is no longer required is securely removed or anonymized where appropriate.

Your Privacy Choices

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of eligible personal information
Request limitations on certain types of processing where applicable

To submit a privacy-related request, please contact us using the information below.

Third-Party Services

Our website may use third-party services to support payment processing, shipping, analytics, and website functionality.
These services operate under their own privacy policies. We encourage you to review their policies if you would like additional information about how they manage your data.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be published on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Business Name: Frosters
Business Email: support@frosters.shop
Business Address: 357 2000 S, Mapleton Utah 84664, United States
Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (GMT-6)
Business Days: Monday through Friday
Chat Support: Available 24 Hours a Day, 7 Days a Week

Thank you for trusting Frosters with your information.